Near-Miss Incident Management in the Chemical Process Industry

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James Phimister, Ulku Oktem, Paul Kleindorfer, and Howard Kunreuther

This article provides a systematic framework for the analysis and improvement of near-miss programs in the chemical process industries. Near-miss programs improve corporate environmental, health, and safety (EHS) performance through the identification and management of near misses. Based on more than 100 interviews at 20 chemical and pharmaceutical facilities, a seven-stage framework has been developed and is presented herein. The framework enables sites to analyze their own near-miss programs, identify weak management links, and implement systemwide improvements.

Keywords: near-miss analysis, chemical industry, incident prevention, EHS performance