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Singapore Business Review

Customer News

DRA Helps PETRONAS Refinery realize 99+% plant reliability

September 16, 2020

PETRONAS Penapisan Terengganu Sdn Bhd (PPTSB), also known as PETRONAS Kertih Refinery, scored the ‘Analytics – Oil & Gas’ award at the recent Malaysia Technology Excellence Awards, presented by Singapore Business Review – demonstrating that the company has unlocked new ways that achieve Operational Excellence through Digital Transformation.

Digitalization in the industrial revolution (IR) 4.0 is crucial for oil and gas companies. With a capacity of 124,000 barrels of crude oil per day, PPTSB’s core business is to refine indigenous crude oil into high value petroleum products for domestic and export markets. PPTSB has taken a leap in IR 4.0 by setting a milestone in PETRONAS digital applications, through three prime projects — Dynamic Risk Analyzer (DRA), PETRONAS Integrated Vision for Operation Excellence Technology (PIVOT), and Plant Operation Integrated Tools (POINT).

  • DRA is an online analytical diagnostic tool developed by Near-Miss Management (NMM) for critical systems and machinery that provides early warning and detection of hidden near misses to engineers, technicians, and plant operators.

  • DRA is implemented through 5 stages—initiation, planning, execution, monitoring, and closure. Through continuous improvement, DRA utilization provides proactive findings and solutions, hence reducing risks.

  • As a result of DRA deployment, PPTSB has successfully avoided unplanned slowdowns and shutdowns that amounts to RM 7.7m (USD 1.8m) whilst sustaining world class plant performance in terms of plant reliability at > 99%.

About Singapore Business Review and Technology Excellence Award

Organized by Singapore Business Review (SBR), the Malaysia Technology Excellence Awards recognize exceptional companies who are riding the disruption wave and are leading the technological revolution and digital journeys of their respective industries to boost Malaysia’s fast-growing economy. Now in its second year, the awards event lauds enterprises that take the leap and take the lead in engineering trailblazing projects, virtual services, reconstructed strategies, and technological innovations. More information about the Singapore Business Review is available at

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